While establishing major businesses in two different countries, being an international keynote speaker, and business mentor, Dr. Gerald Blumenthal has also written five books. Four of his books are novels and one is a nonfiction piece on the handwriting analysis of 34 of history’s most notorious serial killers.
Blumenthal’s literary works have been praised by fellow authors as “dazzling” and “ground-breaking.” All five of his books are available for purchase. Order your copies today.
Motivation: The Key to Top Notch Sales and Customer Service
This handbook is a guide for business owners and for anyone interested in improving themselves or their business. It is based on my fifty plus years of experience in the business world, both as an employee and a business owner. Here are some of the issues I address in the book: MOTIVATION: Motivation must come from within. We call this intrinsic motivation or attitude motivation. GOAL-SETTING: Surveys have shown that clear-cut and written goals accompanied by a plan of action can increase earning by a factor of ten! KINDNESS: The fallacy of ‘nice guys finish last.’ LISTENING: Nobody can persuade like a great listener. SINCERITY: Consumers want to be treated with top notch customer service that ‘reeks’ of sincerity. CORPORATE CULTURE: Your company should aim for a culture of ‘getting things done in quickly and efficiently.’